Privacy Policy

This policy explains how Kids FunZone ("we", "us") handles information through our website at https://tanwaniskidsfunzone.com (including our staff portal) and our Android application Kids FunZone (package kidsfunzone.app).

Kids FunZone operates the play zone and is responsible for the information described here. Our address is Gajanan Maharaj Mandir Rd, near Seven Hills Flyover Road, Motiwala Nagar, Nyay Nagar, Chhatrapati Sambhajinagar, Maharashtra 431009, India.

Idyllic Technologies Pvt. Ltd. develops and maintains the website, the app and the server they run on, acting as our technical service provider. Their personnel may access the system where necessary to operate, support and secure it, and they may not use the information for any purpose of their own.

1. The app is a staff tool

The Kids FunZone Android app is private business software for our own play zone staff and managers. It is not a consumer app. There is no public sign-up: an account must be created for you by your fun zone. Children do not use the app — it is operated by an adult staff member at the counter.

2. Information we collect

Staff account information

When a staff or manager account is created we hold a name, an email address, a password (stored only as a salted hash, never in readable form), an assigned role, and which fun zone the account belongs to.

Customer records entered by staff

When a child is checked in, staff record the parent or guardian's name, the child's name, and a contact phone number. An address, email address, or free-text note may also be recorded where the customer provides one. This information is given voluntarily by the customer at our counter for the purpose of registering a visit.

Visit and billing records

For each visit we store the check-in and check-out time, the planned and actual play duration, the amount charged, a bill number, and whether the customer paid by cash or UPI, together with any extension, cancellation or refund attached to that visit.

Technical information

Our server records ordinary web-server logs for requests made by the app, which include an IP address and a timestamp. These are used to keep the service running and secure.

3. What we do not do

• We do not sell or rent personal information to anyone.
• We do not share it with third parties for their own purposes.
• The app contains no advertising and no advertising networks.
• The app contains no third-party analytics or tracking SDKs.
• The app does not access the advertising identifier.
• The app does not process payments. "Cash" and "UPI" are simply labels a staff member taps to record how a customer already paid at the counter. No card, bank or UPI credentials are ever entered into, seen by, or stored by the app.
• The app does not access your contacts, camera, microphone, photos or location.

4. Information about children

To identify a visit we record a child's first name and their play session. We do not knowingly collect any other information about a child, and we never collect information directly from a child. This information is provided by the accompanying parent or guardian at the point of registration, is used only to run and bill that visit, and is never used for marketing or profiling. A parent or guardian may ask us to correct or delete their child's record at any time using the contact details below.

5. How we use the information

Solely to operate the play zone: registering a visit, tracking who is currently playing, calculating what is owed including overtime, issuing a bill or refund, keeping a record of cancellations, and producing our own daily and monthly revenue reports.

6. Storage and security

Data is transmitted from the app to our server over an encrypted HTTPS connection; the app refuses unencrypted connections. It is stored on our server in India. Access requires an account and is limited by role — a staff member sees only what their own fun zone and role permit. The sign-in token held on the device is kept in Android's encrypted storage and is cleared when you log out.

7. Who can see it

Only our own authorised staff and managers, each limited to their assigned fun zone; Idyllic Technologies Pvt. Ltd. as our technical service provider; and our hosting provider, strictly as needed to run the server. We may disclose information if required to do so by law.

8. How long we keep it

Visit and billing records are retained for as long as required for our accounting and tax obligations, after which they are deleted or anonymised. Staff accounts are deactivated when a person leaves and removed on request.

9. Your rights

You may ask us for a copy of the information we hold about you or your child, ask us to correct it, or ask us to delete it. Write to us using the details below and we will respond within 30 days. Staff members may request deletion of their own account and its personal details by contacting us; note that billing records created during employment are retained for accounting purposes as described above.

10. Permissions the app requests

• Internet and network state — to reach our server and to tell you when the device is offline.
• Notifications — to alert staff when a child's play time is ending.

11. Play passes and birthday party bookings

This section applies to requests made through the pass purchase and birthday booking forms on our website, or at our counter. It is in addition to Section 4.

Play passes

When you buy a play pass, we record the child's full name, the parent's name, a contact mobile number, the pass type and start date, the remaining hours, and the names of any other children registered to share the pass. This is used only to activate the pass, deduct play time at each visit, and apply pass benefits such as café discounts.

Birthday party bookings

When you book a birthday party, we record the child's full name, date of birth and the age they are turning, the parent or host's name and contact mobile number, the event date, time slot, package, expected guest count, and any theme, menu, dietary or allergy requests. This is used only to plan, confirm and deliver the party.

Birthday booking details (such as the child's date of birth and special requests) are kept for 12 months after the party and then deleted, except billing records, which are kept as described in Section 8.

Enquiries

When you contact us through our website, by phone or on social media, we use your name, contact details and message only to reply to you.

12. Messages we send

We may contact you by phone, SMS or WhatsApp about your visit, your pass (for example, an expiry reminder) or your party booking. We will send offers or promotional messages only if you have agreed to receive them, and you can stop them at any time by telling us.

13. Website cookies and third-party links

Our website uses only the essential cookies needed for it to work, such as keeping staff signed in to the portal. Our website links to our Facebook and Instagram pages and to Google Maps. These services have their own privacy policies, and we are not responsible for how they handle information.

14. Changes to this policy

If we change this policy we will update the date at the top of this page.

15. Contact us

Phone: +91 97655 91655